Customer Service and Quality Assurance Program
HUB’s longevity and success in the security industry is due to our unwavering commitment to customer service. Clients are our top priority so we customize and tailor our services and programs to meet their needs. Every client is provided an experienced and dedicated account manager who is a single point of contact for all client communication. HUB does not subscribe to an answering service, but employs staff to answer client’s calls 24/7 and direct them to their account manager day or night. The account manager not only responds to requests but proactively monitors the services being delivered to ensure they meet the standards of HUB Enterprises and the client. Our dedication to excellent customer service is what sets HUB apart from our competitors.